Terms of use

Who we are

Diatigui Cloud (diatiguicloud.ml) is a service of Mali Kura Académie Center, [À DÉFINIR], RCCM [À DÉFINIR], NIF [À DÉFINIR]. Contact: contact@diatiguicloud.ml. In these terms, “we” means Diatigui Cloud and “you” means the person or organisation using the site.

Acceptance of the terms

By creating an account, ordering or using a service, you accept these terms and the privacy policy without reservation. If you do not accept them, do not use the site.

You must be at least 18 years old. If you act for an organisation (school, laboratory, company), you confirm that you have the authority to bind it: it is then bound by these terms.

Your account

You give accurate information when signing up and keep your password secret. Actions taken from your account, or with the access it gives (server passwords, MCP address), are deemed to be yours.

Let us know right away if you think someone else has used your account. We are not liable for use of your account or access by a third party to whom you gave it, or who obtained it through your fault.

Prices and payment

Prices are shown in CFA francs (FCFA), with an indicative equivalent in dollars. The amount paid is the one calculated by our servers when you order.

Payment is made in advance, by Orange Money, Moov Money or bank card, on the secure page of our payment provider. There is no automatic debit: plans renew when you pay for the next period.

A service only starts once the payment provider confirms the payment. Every successful payment comes with a receipt.

We may change our prices for future periods; a period already paid keeps its price.

Amounts paid are not refundable, except in the cases set out in “Failed payment and refunds”. A disputed or fraudulent payment leads to the immediate suspension of the services concerned.

VAT regime and tax details on the receipt: [À DÉFINIR].

Nature of the services

The services are provided “as is” and “as available”. We commit to doing our best (best-efforts obligation), without guaranteeing a result, uninterrupted availability, the absence of errors or fitness for a particular purpose.

Our services rely on providers (hosting, GPU servers, network, payment). Their outages, delays or decisions are not attributable to us. We may interrupt a service for maintenance, for security or at a provider’s request, and change the services.

GPU simulation

You rent a GPU server for a chosen duration, from 1 to 720 hours. The countdown starts when the server is ready, not when you pay.

An alert warns you 15 minutes before the end. When the paid time runs out, the server stops and its disks are permanently erased: copy your results before the end. You can extend the rental at any time, at the hourly rate.

Stopping early is not refunded. A machine may fail at the provider: lost time may be compensated, at our discretion, with no other compensation.

Servers are rented from third-party providers in several countries. Do not store data on a GPU server that you could not entrust to a third party.

The installed software (including NVIDIA Isaac Sim and Isaac Lab) remains subject to its publishers’ licences: you comply with them.

Simulations, trained models and any other results are provided with no guarantee of accuracy or safety. You alone are responsible for how you use them, in particular on real robots, drones or machines: you run your own tests and take the necessary safety measures. We are not liable for any damage caused by such use.

AI assistant

On Isaac servers, you can connect the artificial intelligence of your choice (Claude, Gemini, ChatGPT or another) with your own account. Diatigui Cloud does not provide this AI: its use is governed by its publisher’s terms, which you accept directly with them, and you alone pay any cost.

The AI acts on your server on your behalf. You alone are responsible for what you ask it, what it does and its results. The data you send it goes to its publisher.

The MCP address gives full control of your server, like its password: keep it secret. Anything done with it is deemed to be done by you.

Archiving

Each space has a monthly plan paid in advance. We warn you at 80 % of the plan’s volume; at 100 %, uploading new files is suspended until you move to the next plan. Your files remain accessible.

Retrieval beyond the included volume is charged 65 FCFA per GB, paid before restoring or downloading.

In Deep Archive, a file is first restored (within 12 h, or 48 h in economy mode), then stays downloadable for 7 days.

The Archive and Deep Archive types have a minimum storage duration (90 and 180 days): a file deleted earlier remains due until the end of that duration.

Without renewal, we notify you 7 days before the due date. The space then becomes read-only for 30 days, then it is permanently deleted with its files.

Hosting

A site is paid in advance for 1, 6 or 12 months (12 months for the price of 10). HTTPS is included. On a server, a fixed IP address and a nightly backup are also included; the static option of the showcase site has no server and no backup.

Backups are kept for 7 days. They do not replace your own copies.

Without renewal, we notify you 7 days before the due date. The site is then paused for 30 days, then permanently deleted.

We act as a technical host: we do not choose, control or review the content of your sites. You alone are responsible for it, for respecting the rights of others (copyright, trademarks, images, privacy) and for the laws that apply to your activity.

If illegal content is reported to us, or comes to our attention, we may make it inaccessible or suspend the site without notice.

Prohibited uses

On all our services, the following are prohibited:

• cryptocurrency mining;
• any unlawful activity, or helping one;
• phishing, impersonation, fraud and fake payment or login pages;
• malware, attacking, scanning or flooding other systems;
• sending unsolicited messages;
• child sexual abuse material, hateful or violent content, or content that infringes the rights of others;
• circumventing the limits, payments or security measures of Diatigui Cloud;
• reselling our services without our written consent;
• any use that exposes Diatigui Cloud, its providers or its other customers to legal, technical or reputational risk.

Suspension and termination

We may suspend or stop a service, or close an account, immediately, without notice or refund, in case of breach of these terms, a request from an authority, a security risk, a disputed payment, or a request from one of our providers.

We cooperate with the competent authorities and give them the information they request within the law.

You may stop a service at any time; the current period is not refunded. When a service ends, its data is deleted according to these terms.

Your data and your copies

You remain responsible for keeping your own copies of your files, sites and results. We are not liable for any loss, alteration or deletion of data, including at the end of a rental, after a due date that was not renewed or during a provider outage.

Intellectual property

You keep all rights to your files, sites and results. You allow us to store, copy and serve them only as far as needed to provide the services. You guarantee that you hold the necessary rights to what you entrust to us.

The site, software, texts, trademarks and the Diatigui Cloud name remain our property or that of our partners.

Liability

We are never liable for indirect damage: loss of data, revenue, profit, customers, opportunity or reputation, nor for damage caused by your content, your AI, your results or third-party services.

For any other damage, our total liability, for all causes combined, is limited to the amounts you paid us for the service concerned during the 3 months before the event giving rise to the claim.

These limits apply to the fullest extent permitted by law; they do not apply in case of gross or intentional misconduct on our part.

You indemnify us, our managers and our providers against any claim, judgment and cost (including legal fees) arising from your content, your use of the services or a breach of these terms.

Any claim must be sent to us in writing within 3 months of the event that causes it.

Force majeure

We are not liable for a failure caused by an event beyond our control: power or internet outage, outage or decision of a provider or payment operator, cyberattack, disaster, conflict, strike, epidemic, or government decision.

Failed payment and refunds

If a payment fails, no amount is charged and no service starts.

If you were charged but the service did not start, write to support within 30 days with the payment reference: we check with the operator and, if the charge is confirmed, we refund you or give you a credit of the same amount. Refund method: [À DÉFINIR].

Evidence

The records of our systems (logs, orders, payment provider confirmations, timestamps) are binding between you and us, unless proven otherwise.

Changes to these terms

We may change these terms. We notify you by email or on the site before a significant change applies. Continuing to use the services after it takes effect means you accept it.

General provisions

If a clause is held void, the others remain in force. Not enforcing a right does not waive it. We may entrust all or part of the services to providers, or transfer this contract to an organisation that takes over the services; you may not transfer yours without our consent.

Governing law and disputes

These terms are governed by Malian law, in particular Law No. 2016-012 of 6 May 2016 on electronic transactions, exchanges and services. In case of a dispute, write to us first: we seek an amicable solution for 30 days.

Failing that, the courts of Bamako have sole jurisdiction, unless a mandatory legal provision states otherwise.